Shipping policy
Shipping Information
At HarlowEcho, we are committed to delivering your furniture purchases safely and efficiently. We offer Standard Shipping for all orders across our product categories including Living Room, Dining Room, Bedroom, and Bathroom Furniture.
Shipping Method
We currently offer Standard Shipping for all deliveries. This service ensures your furniture items are carefully handled and delivered directly to your specified address.
Processing Time
Orders typically process within 3-5 business days. During peak seasons or promotional periods, processing may take additional time. You will receive a confirmation email once your order ships.
Delivery Timeline
Standard Shipping delivery typically occurs within 7-14 business days after order processing. Delivery times may vary based on:
- Product availability
- Delivery location
- Seasonal demand
- Weather conditions
Shipping Areas
We currently ship to all 50 United States. Additional charges may apply for deliveries to remote areas or locations requiring special handling.
Shipping Costs
Shipping fees are calculated based on:
- Product dimensions and weight
- Delivery destination
- Special handling requirements
Shipping costs are displayed during checkout before payment confirmation.
Order Tracking
Once your order ships, you will receive a tracking number via email to monitor your delivery status. For large furniture items, you may receive additional delivery notifications.
Delivery Requirements
Please ensure someone is available to receive the delivery at the specified address. For large furniture items, we recommend:
- Clearing pathways to the delivery area
- Measuring doorways and hallways beforehand
- Being available to inspect items upon delivery
Damaged or Missing Items
Inspect your delivery immediately. If you notice any damage or missing components, please contact us within 48 hours at [email protected] with your order number and photos of the issue.
Address Changes
Address modifications can only be made before your order ships. Once shipped, we cannot reroute packages. Please double-check your shipping address during checkout.
Additional Information
For questions about our shipping policy or specific delivery concerns, please contact our support team at [email protected]. We're here to ensure your HarlowEcho shopping experience is seamless and satisfactory.